Medical Practice Manager – Heartland Cardiology
Location: Jasper, IN
Position Description:
Responsible for assisting with the overall organization, administration, planning, marketing, and management within the Medical Practice Management and Support Services Division. Assists with the delivery of management services to employed and managed physician practices through direct supervision and utilization of staff and resources and coordination with the Medical Staff and other departments of the Hospital on a 24 hour per day, 7 day per week basis. Assists in the development and expansion of services throughout the Hospital and its seven county service area in conjunction with administration, departments, and physicians.
Qualifications
Education:
Graduate of an accredited college or university preferred, with a Bachelor's Degree in a business related or health care discipline desired or minimum of 7 years of management experience in a healthcare setting required. RN preferred.
Training:
Six months to one year necessary to function effectively.
Experience:
Two to three years of experience directly related to physician office management or other health care business environment required. Demonstrated communication, interpersonal, organization skills required. Strong personnel management skills are necessary. Previous operations experience required.
Job Knowledge, Skills and Abilities:
Excellent communication skills (both verbal and written) imperative in relating to staff, physicians, patients, visitors, media, Department Directors, employees of other departments, outside agencies, and varied groups. Excellent problem solving ability. Knowledgeable of research methods. Ability to work very closely with physicians on a continual basis. Sound judgment related to decision making required.
Performance Requirements
Responsibility For:
Assist in providing overall direction and supervision for services and personnel within the assigned Medical Practice Management and Support Services Department. Assists in coordinating activities of the department, promoting and maintaining communication, cooperation, and continuity of patient care within the department, with other departments, and with the Medical Staff. Provides leadership in the areas of personnel management, department organization, problem solving, and financial planning/ budgeting/accountability. Assists in managing the budgets of each of the assigned departments. Markets or promotes departmental services to customers. Ensures that the department has an effective performance improvement program which identifies significant clinical or customer service issues and actively demonstrates performance improvements or problem resolution. Assists in implementing a consumer driven approach to the organization and delivery of services to the department's customers. Assists in formulating, interpreting and executing department and hospital policies. Supports the hospital's objectives, mission, philosophy, and policies. Promotes professional growth of staff. Promotes patients and staff safety, Infection Control, and Standard Precautions. Ensure that department policies and practices reflect current standards of regulatory bodies including corporate compliance issues.
Physical Demands:
Minimum of physical effort. Very light work providing for intermittent sitting, standing, and walking. Lifting weight less than ten pounds. Visual, auditory, and speech acuity essential. Works in areas and rooms which are well-lighted, heated, and ventilated; some exposure to disagreeable conditions. May come in contact with hazardous health conditions, however, if proper procedure is followed no harm should come to employee. Long hours including weekends and some evening meetings.
Special Demands:
Maintains composure in stressful situations and delegates authority in a productive manner and informs Director of critical situations. Requires a high degree of concentration in order to make accurate decisions. Requires an understanding of intra/ interdepartmental communication. Reflects the mission, philosophy, core values, and customer service plan of Memorial Hospital and Health Care Center in action and attitude. Demonstrates, sometimes quickly, initiative and judgment in adapting or developing techniques and procedures to meet the needs of the assigned departments. This position also entails analytical and/or creative thinking over extended periods of time with close attention to details. This person must have the ability to inspire confidence and teamwork. Requires initiative in carrying out marketing activities which include communications with physicians, patients, and public groups. Pleasant voice with the ability to convey sincerity and credibility. Perseverance and the ability to find total satisfaction in long term progress, rather than immediate success.
Contact: Brooke Ingram, 812-996-6267, bingram@mhhcc.org
