Indiana Medical Group
Management Association

JOB TITLE: Executive Director

GENERAL SUMMARY OF DUTIES: Non-physician business partner responsible for successful leadership and management of the organization according to strategic direction set by the Physician Executive Committee. The Executive Director is responsible for strategic planning, cash management, provider scheduling, payor negotiations, public relations, physician recruitment and retention, and financial reporting. Ensures the organization carries out its mission to provide comprehensive neurological expertise and compassionate patient care.

SUPERVISION BY: Physician Executive Committee

SUPERVISES: CFO/CIO, COO

ESSENTIAL FUNCTIONS:

1. Strategic & Policy Related Responsibilities

• Provides leadership in planning
• Develops, secures approval of, and implements policy and procedures
• Maintains professional affiliations and enhances professional development to keep current in the latest healthcare trends & developments
• Works with our physicians, partner hospitals, and other practice administrators to coordinate mutual projects, establish outreach, possible joint ventures on new services, while maintaining a good relationship with potential network providers

2. Responsibility to Physician Leadership

a. Leads projects and project development for the Senior Physician Leadership

b. Available to Senior Physicians Leadership at all times.

3. Provider Scheduling

• Maintains/oversees multiple provider schedules
• Coordinates/communicates Provider schedules with partner hospitals

4. Provider Issues

• Visits regularly with the physicians and providers to ensure open communication about their practice
• Provide timely communication for physicians & staff regarding performance of the clinic.

5. Public Relations & Marketing Responsibilities

• Represents the group in its relationships with health organizations, government agencies, and third party payers
• May attend conferences and workshops to gather knowledge to continue to share and implement new ideas

6. Financial Responsibilities

• Oversees the business and financial affairs including accounting, budgeting, internal controls, and timely reporting of pertinent practice performance data
• Analyzes/reviews proposed annual budget (forecast), and as needed, longer-term financial projections
• Reviews/Analyzes month financial and performance data
• Assists with the negotiation of insurance and hospital contracts based on sound analytical approach
• Acts as a liaison with accountants, attorneys, pension advisors and consultants
• Initiates & approves all electronic transfers to multiple internal and external vendors

7. Personnel Responsibilities / Physician Recruiting

• Coordinates the recruitment, on-boarding and development of physicians
• Monitors fringe benefit programs for physicians and staff

8. Managerial Responsibilities

• Provides overall management and coordination of the Group's activities
• Ensures compliance with all regulatory agencies governing healthcare delivery and the rules of accrediting bodies.
• Continually monitors operations, programs and physical properties and initiates appropriate changes if necessary
• Resolves any medical/administrative problems and keeps lines of communication open with staff, office managers, and other administrative team members to ensure high employee morale and a professional, healthful atmosphere
• Prepares agenda and necessary materials for distribution to physicians prior to meetings and attends all physician meetings
• Maintains strictest confidentiality and professionalism

EDUCATION: Baccalaureate degree in Health Care Administration or equivalent. Master’s preferred.

EXPERIENCE: Minimum of ten (10) years’ experience in health care clinical management with five (5) years in Senior Management.

KNOWLEDGE:

1. Knowledge of physician practice management.

2. Knowledge of electronic medical record related computer applications.

3. Knowledge of medical terminology and office procedures.

4. Knowledge of medical practice best practices in patient relations and patient flow.

5. Knowledge of third party and insurance company procedures, regulations, and billing requirements and governmental reimbursement programs.

6. Knowledge of Partner Hospital Relationships

7. Knowledge of human resource function and execution.

SKILLS:

1. Skill in establishing and maintaining effective working relationships with other employees, patients, organizations, physicians, and the public.

2. Skill in developing, implementing, and managing budgets.

3. Coaching and mentoring skills in leadership development

ABILITIES:

1. Ability to process patients and public inquiries and respond with poise and efficiency.

2. Ability to recognize, evaluate, problem solve, and correct errors.

3. Ability to conceptualize work flow, develop plans, and implement appropriate actions.

4. Ability to maintain confidentiality of sensitive information.

PHYSICAL/MENTAL DEMANDS: Frequent mobility and/or sitting required for extended periods of time. Manual dexterity for using a calculator and computer keyboard. Some bending and stooping required.

ENVIRONMENTAL/WORKING CONDITIONS: Work is performed in a busy office environment and requires both desk and counter work. Frequent contact with employees and outside agencies. Continual patient contact may involve dealing with angry or upset people.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, and working conditions may change as needs evolve.

resumes are to be sent to:

ellise hayden

ehayden@jwmneuro.com

Medical Practice Manager – Heartland Cardiology

Location: Jasper, IN

Position Description:
Responsible for assisting with the overall organization, administration, planning, marketing, and management within the Medical Practice Management and Support Services Division. Assists with the delivery of management services to employed and managed physician practices through direct supervision and utilization of staff and resources and coordination with the Medical Staff and other departments of the Hospital on a 24 hour per day, 7 day per week basis. Assists in the development and expansion of services throughout the Hospital and its seven county service area in conjunction with administration, departments, and physicians.
Qualifications
Education:
Graduate of an accredited college or university preferred, with a Bachelor's Degree in a business related or health care discipline desired or minimum of 7 years of management experience in a healthcare setting required. RN preferred.

Training:
Six months to one year necessary to function effectively.

Experience:
Two to three years of experience directly related to physician office management or other health care business environment required. Demonstrated communication, interpersonal, organization skills required. Strong personnel management skills are necessary. Previous operations experience required.

Job Knowledge, Skills and Abilities:
Excellent communication skills (both verbal and written) imperative in relating to staff, physicians, patients, visitors, media, Department Directors, employees of other departments, outside agencies, and varied groups. Excellent problem solving ability. Knowledgeable of research methods. Ability to work very closely with physicians on a continual basis. Sound judgment related to decision making required.
Performance Requirements
Responsibility For:
Assist in providing overall direction and supervision for services and personnel within the assigned Medical Practice Management and Support Services Department. Assists in coordinating activities of the department, promoting and maintaining communication, cooperation, and continuity of patient care within the department, with other departments, and with the Medical Staff. Provides leadership in the areas of personnel management, department organization, problem solving, and financial planning/ budgeting/accountability. Assists in managing the budgets of each of the assigned departments. Markets or promotes departmental services to customers. Ensures that the department has an effective performance improvement program which identifies significant clinical or customer service issues and actively demonstrates performance improvements or problem resolution. Assists in implementing a consumer driven approach to the organization and delivery of services to the department's customers. Assists in formulating, interpreting and executing department and hospital policies. Supports the hospital's objectives, mission, philosophy, and policies. Promotes professional growth of staff. Promotes patients and staff safety, Infection Control, and Standard Precautions. Ensure that department policies and practices reflect current standards of regulatory bodies including corporate compliance issues.

Physical Demands:
Minimum of physical effort. Very light work providing for intermittent sitting, standing, and walking. Lifting weight less than ten pounds. Visual, auditory, and speech acuity essential. Works in areas and rooms which are well-lighted, heated, and ventilated; some exposure to disagreeable conditions. May come in contact with hazardous health conditions, however, if proper procedure is followed no harm should come to employee. Long hours including weekends and some evening meetings.

Special Demands:
Maintains composure in stressful situations and delegates authority in a productive manner and informs Director of critical situations. Requires a high degree of concentration in order to make accurate decisions. Requires an understanding of intra/ interdepartmental communication. Reflects the mission, philosophy, core values, and customer service plan of Memorial Hospital and Health Care Center in action and attitude. Demonstrates, sometimes quickly, initiative and judgment in adapting or developing techniques and procedures to meet the needs of the assigned departments. This position also entails analytical and/or creative thinking over extended periods of time with close attention to details. This person must have the ability to inspire confidence and teamwork. Requires initiative in carrying out marketing activities which include communications with physicians, patients, and public groups. Pleasant voice with the ability to convey sincerity and credibility. Perseverance and the ability to find total satisfaction in long term progress, rather than immediate success.

Contact: Brooke Ingram, 812-996-6267, bingram@mhhcc.org

IU Health Physicians Endocrinology is looking for a Medical Assistant to join the team!

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day. 

Sound like a perfect match?

Apply NOW!  - we can't wait to hear from you!

 Full-Time/Days

 No Weekends/Holidays

 Requires graduation from MA program

 Promotional Opportunities with MA Career ladder 

 We offer Medical, Dental, Vision, 401k match, Tuition reimbursement and a generous PTO plan!

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. May precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.

• High school diploma or equivalent required.
• Graduation from a Medical Assistant program required.
• Knowledge of OSHA, CLIA, and ADA required.
• TB validated (to administer or read) or validation obtained within 6 months of hire may be required.
• Knowledge of ICD-10 and CPT coding preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.

• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.

• Requires basic math and accurate data collection and entry skills

Contact Practice Manager, Jocelyn Coffee to send resume – Jcoffee1@iuhealth.org 317.850.6011