Log in

Indiana Medical Group
Management Association

Log in

Complimentary Webinar - An Examination of Self-service vs. Full-service Patient Billing presented by Meduit & IMGMA

  • 13 Jul 2022
  • 12:00 PM - 1:00 PM
  • Webinar


Registration is closed

July 13, 2022 12:00 PM Eastern Time 

While self-service patient financial engagement options are convenient, approximately 60% of patients who begin to use self-service technologies ultimately give up and call for assistance in either completing their payment arrangements or wanting additional information before paying. This webinar examines the right mix of self-service with full- service to optimize reimbursements.

Presenters will cover strategies that combine self-service solutions such as:

 Patient text-to-pay phone app

 Patient web portal access to accounts

 Apps that explain bills to patients

 Self-pay follow-up via mail, phone, email and text with full-service options that include access to real humans, such as:

 Live chat on web portal and text-to-pay phone app

 Phone number to reach live person in real time provide the right mix of self- service and full-service patient engagement tools to optimize collections

Target Audience:

 Hospital and health system C-suite executives

 Hospital and health system revenue cycle leaders

 Hospital and health system directors of patient engagement

 Hospital and health system billing department directors

You must REGISTER to get the ZOOM link!

Jeff Nieman, CEO of Meduit: Mr. Nieman leads Meduit’s top-notch team of healthcare revenue cycle professionals to maximize performance and accelerate growth for hospitals, health systems and provider groups. Prior to joining the Meduit team, he was the chief operating officer for Navigant Cymetrix, a revenue cycle management company serving over 200 hospitals. He has also held leadership positions at Conifer Health Solutions, Humana and HCA (Hospital Corporation of America) and has a BA in economics from Bellarmine University in Louisville, Kentucky where he graduated Magna Cum Laude.

Greg Rassier, Chief Operating Officer, joined Meduit in 2019 and is responsible for overseeing the company’s day-to-day operations.   Greg brings with him a wealth of experience as a Revenue Cycle Strategist, Executive and Consultant, where he focuses in the design, implementation and transformation of the healthcare revenue cycle and call center solutions. He is an expert at creating process efficiency and partnering with our customers to provide industry-leading revenue cycle solutions.  He has over 25 years’ experience in operations, process management, technology-driven automation, mergers & acquisitions, organizational assessment and consulting.  In addition to his recent work as a strategic transformation consultant, he has held executive leadership roles with Convergent, Inc., and Conifer Health Solutions.  He has a BA in Economics from Washington State University.

Copyright © 2023 Indiana Medical Group Management Association® All rights reserved.

Call IMGMA: (317) 371-4354

The Indiana MGMA is the premier resource for individuals and the center for excellence in medical group management in Indiana. The Association has been active in the state for many years and is a State Affiliate of the Medical Group Management Association.